HACIENDA CORAZON

First, Mimi (concierge), Pino (Food and Bev Mgr), Luigi (Exec Chef), Giovanni (Sous-Chef), Jorge and Eduardo (Butlers/Bartenders) and the entire housekeeping, groundskeeping and maintenance staff do everything possible to make your stay the most relaxing and enjoyable time imaginable. Moreover, they are all outstanding individuals with intriguing stories to share. Mimi greets you upon your arrival and ensures you are provided with anything you need. A gracious lady with an endless knowledge and appreciation of the area, she assuaged any concerns I had and stitched together the many activities we had planned seamlessly. Pino, Luigi, Govanni et al are simply amazing. By the names you would think you were in Italy. In fact, several are from Italian lineage. Normally our group likes to shop and take over the kitchen since a few in our mix have culinary skills. We ditched that idea quickly after sampling what was provided by their team. Everything was made from scratch by this internationally trained and educated team (including chips, tortilla shells, and fries). Do NOT disappoint yourself by dining anywhere else than at the Hacienda. I cannot overpraise the epicurean delicacies that come out of that kitchen nor describe the pride the chefs have in preparing the meals (we could see them watching from inside to make sure we were enjoying ourselves). The hacienda, in my opinion, is the best of the three Riviera Maya Haciendas, not only for the people there. The extra space for common areas (three large rooms) allows your group to mix together or (as in our case) lets the younger ones watch TV, play games, etc. in other rooms while we relax in the bar and lounge area. The pool is perfect for volleyball and, more importantly, has palm trees around it that provide shade spots in the pool providing relief for those who have had a little too much sun. The groundskeepers, housekeeping and maintenance keep the property in five star resort condition. One of the most important factors is the beach. They have built a breakwall that keeps large waves from eroding the beach and debris from being in your patch of paradise. Moreover, they rake the sand every morning clearing out any grasses or seaweed that may arrive in the night. This beach is clean and truly is as nice as Tulum was a decade ago. I have stayed in several villas between PDC and Tulum and this one surpasses them all. The proximity to everything and anything you could possibly want to explore, coupled with the beautiful development and security Puerto Aventuras provides make this the perfect location for your family and friends to celebrate life. Thank you again to all the people at Hacienda Corazon for a wonderful time. We look forward to seeing you again soon!

We booked this house for a family get-together of 14! It was perfect!! Plenty of space, two game rooms with a ping pong table, an Xbox and tables for games. The staff provided a volleyball net for the pool, beach toys, kayaks.... It was incredible! I can’t say enough about the amazing staff! They took great care of us. They were very friendly and a lot of fun. The drinks and food were fantastic! Mimi made sure we had everything we needed from a volleyball to taxis for excursions! Thank you, Hacienda Corazon!!

This place is great!! Mimi and her staff, including especially Jorge and Luigi are amazing. This is our sixth time here. I've booked this for company trips and trips for my family (including my kids) and friends. Luigi in the kitchen was great as always. The food is FANTASTIC. Everyone loves Jorge (and this time we had Eduardo helping out) and its awesome. I guarantee you will not only enjoy the Hacienda Corazon but will be back. There is nothing like it!! Thanks Mimi!!!

We spent 5 days, 4 nights at all three of the haciendas for a company retreat. Mimi (Concierge), Pino (Food & Beverage Manager), and the entire staff took AMAZING care of us. The haciendas were stunning, well kept, and full of activities: Hacienda Magica had a full tennis court, Hacienda Corazon turned into our main house (in the middle) with the largest courtyard and kitchen, and Hacienda Del Mar has a meeting room where we got things done--including plenty of photos and internal interviews with perfect backgrounds. Each hacienda also had a pool that provided direct access to the beach, water equipment (kayaks, paddle boards, and kickboards), and a ping pong table (most had pool tables, too). The meals were too delicious to describe (really, WAY too delicious) and the chefs were extra attentive to the allergies of over 40 people. The location was also only a 5-minute walk to town, and a short drive to the local supermarket. I can't recommend RMH and the team highly enough!

If you are looking for a magical place for a team retreat or even a family gathering. This is the place. The staff is amazing, the food is world class and the venue is breathtaking. Thank you Mimi (Concierge) and Pino (F&B Manager) for a great stay!

Hacienda Corazón es un lugar que no sólo cobra vida en su decoración y detalles, el personal Cynthia, Luigui, Lalo, Jorge, Yovanny y todos los demás te hace vivir una experiencia muy grata, la comida, el servicio, la alegría, resolución de peticiones de manera inmediata. Este lugar es muy recomendado para compartir en grupo!!!!

Incredible vacation made perfect by superior staff with attention to every detail of our stay. Mimi made rainy days fun filled and transportation easy. She visited many times a day to make sure all ran smoothly. Chefs (Luigi) made magnificent meals with special loving attention to special needs. Lalo and Jorge made everything happen before we knew what we needed.

From the moment you enter this beautiful property you will be in paradise. The grounds are incredible, the view is breathtaking, the food is delicious, and the STAFF is AMAZING! We spent 4 nights and 5 days here for our wedding, and we could not have been any more pleased. You will want for nothing and you will be served with a genuine smile. After this top-notch vacation, our family and friends will never be able to travel the same again.

Spent the weekend at Hacienda Del Mar for my Son's wedding. The rooms were spacious, well decorated, and clean. The grounds are well maintained. The staff was gracious, helpful treating us like royalty. The chief cooked wonderful meals. I felt so peaceful and comfortable. I want to go back.

Words cannot start to describe how special of a time we had here. We rented out all three properties (Magica, Del Mar, Corazon) for our wedding. We had all our family and friends stay across the three properties. Even though we read the reviews and spoke to some folks that had stayed here, it really was more special and better than what we were expecting (and even better than the photos). The photos are gorgeous, but they don't capture the flow and the grandness of the architecture of the place. From the moment we walked on the property, we were amazed at how beautiful and truly unique it was. We came here to get married, and both of our families stayed in this house. It was the perfect setting for what we envisioned - a laid back environment, in a beautiful setting. The pool was wonderful, and the beach was great! They have been very successful with the beach restoration efforts - the water is calm right out front and very clear. There was hardly any seaweed when we were there. The guests loved that they could just grab a kayak or paddleboard and go out. We had a yoga and fitness instructor come a few of the days (the staff can help organize), and that was great for everyone too. All the houses are big enough that you have all the privacy you want if you seek it out, but it is cozy enough that it fosters great connections with people (just like we wanted for our family and friends). Lastly, we have to give a big mention to the staff. They. are. incredible. So kind, so helpful, and so good hearted. All of the guests commented on the staff as well. It is so good it is noticeable. We felt lucky to have found a place like this, and were truly sad to leave, and not because it is paradise, but because of the "soul" that the place seems to have. Hard to explain, but you will get it if you go 😉 We are optimistic that all the discussion our guests started about coming back for our anniversaries will become a reality!! Seriously, you won't be disappointed! We would do it all again in a heartbeat.