HACIENDA CORAZON

We just returned from our week-long stay at Hacienda Corazon and we’ve already booked to return next year. We had a wonderful week filled with amazing food, wonderful weather, and lots of fun. The staff at Hacienda Corazon is fabulous. The chefs, Augustine and Johnny, created the most delicious meals with all kinds of sauces and sides. We were traveling with 4 little kids and they did separate meals to please them. Everyone, even my picky husband who dislikes everything, loved the food. The fried ice cream and churros are THE BEST dessert. The butlers, Jorge and Federico were also absolutely wonderful. It was my brother’s birthday while we were there and they organized a whole party complete with an Elsa piñata for the kiddos. They were happy to make sure we had all the drinks we needed in hand. They were so sweet with the little kids. They are very hard workers. They were even happy to run to the store for us when we ran out of something for the kids. Just as a note they all are pretty great about using English if no one in your group speaks Spanish. Mimi, the concierge, is always checking in and very helpful. She really makes things happens and cares about her guests. She got my mom out of an emergency tooth situation by arranging A dentist appointment with a great dentist. The house itself is wonderful. The villa is located within Puerto Adventuras which is really a safe and guarded community made up of tourists and a good number of ex-pats. It’s safe to walk, run, and ride around in a golf cart on your own. The rooms at the house are spacious and clean. There is daily cleaning service and they do a great job. The bar and living area are well situated and we were able to dine alfresco for all meals. There’s a separate TV room and a separate game room and those were perfect for the kids. The pool and beach are right outside and access is easy. The beach is protected by a man-made barrier out in the water and it makes the ocean water warm, shallow, and calm. There are paddles boards and kayaks whenever you want to use them. I will mention we had an issue with the pool heater when we arrived. It wasn’t working and the pool water was cold. With the 4 little kids this was disappointing as they didn’t want to be in the cold water for long. They did end up fixing the heater and we were able to enjoy a heated pool for several days. They were apologetic, worked to get the issue fixed, and made sure that we were happy in the end, making up for our disappointment. Overall, it did not effect our desire to return to Hacienda corazon and as I mentioned, we have already booked to return. The year before we stayed at the neighboring villa- Hacienda Del Mar, same owner. It is also wonderful. They know how to treat their guests and make you feel special.



Cweberman @Tripadvisor

Amazing house ... amazing food ... chef is phenomenal... Jorge serves drinks like no other and Mimi took care of all of our needs! This is our second time here and it’s better each time! We are definitely coming back to this paradise vacation spot!!!!!

Scotts @Tripadvisor

It was my first time traveling to Mexico and I came for my cousin's wedding. I had the best time. The staff did a great job with the room, the food, and the bar staff!!! I even got to see Thursday night football there even though my team lost. I would definately come back!!

Charlene K @Tripadvisor

Just back from the most amazing holiday in Hacienda Corazon in Cancun.
It really was fab and the concierge Mimi and all the staff were wonderful.
I have to single out Jorge and Federico the butler and Barman and the two chefs Johnny and August served us up the most fabulous food. Overall we had a ball, so will you pass it on please.
Hoyne Group

We have just had the most amazing holiday in Hacienda Corazon. I can’t single out any one of the staff, they were all fantastic. The location on the beach was fabulous and the rooms while traditional and very luxurious. Mimi the manager was the very best and catered to our every whim. Jorge and Federico were such wonderful characters and treated us like royalty, champagne on the beach was the ultimate. The two chefs Johnny and August and the kitchen staff served up the most fantastic food. Breakfast lunch and dinner every day were delicious and such a wonderful selection of food. Overall I can honestly say it was the best food and the most wonderful holiday I have had in a long time.



Roam34759991337 @TripAdvisor

Wow, what an amazing Hacienda. Fantastic views, rooms and open areas. On beach with cool off swimming pool. Mimi was most efficient and catered for our every need. Pino, food and bev manager was very attentive. The food however was what stole the show, Jonny(Giovanni) and Alejandro gave us some of the best food we have ever had, not just 1 night but every day (Breakfast, Lunch and Dinner) for 8 days ! Nothing was impossible for them and everything was done with a smile, they are brilliant. Jorge and Federico served us our drinks with a smile, a laugh and were always courteous and attentive to our every need. We were a party of 19 adults and we were treated royally for the whole length of our stay by all of the brilliant staff. Thank you most sincerely for making our trip such a fantastic success and so enjoyable, it would not have been as good without all of you ! Alan Hoyne.

 

Alan Hoyne @TripAdvisor

Meet the most spectacular, beautiful, awesome, amazing, luxurious, breathtaking haciendas by the sea! We were a big group of people with around 20 kids which is quite a challenge already. But wonderful Mimi, who manages the place, and her amazing team made our dreams come true every single day. The staff is super friendly and attentive, every request is fulfilled immediately, with a smile on their face and accompanied by a friendly chat. The rooms are just beautiful and offer everything you need. Needless to say that the view from the terrace and the pool right next to the beach is stunning - welcome to paradise! Last but not least: the food is super delicious and the cook and his team not only very skilled and creative but they also met the kids’ different expectations on their meals at any time. 🙂 In a nutshell: Don’t miss this heavenly spot!! One last thing: Should you, by any chance, plan to jump into the pool over the volleyball net at 2 am in the morning and unluckily hurt yourself, there is also a doctor available. Just ask Mimi. 😉

With a wedding of 101 guests for the reception and 81 guests on-site for the better part of 5 days. It goes without saying, that this could never have happened with our Mimi (concierge). Mimi managed all 101 guests transportation and all of our ever need and at a drop of a hat she was there to address our needs. I have traveled all over and have never ever received the attention that we received from Mimi. It's important to note that rented ALL 3 Villas, meeting the everyday whims of all 81 guests is a daunting task, and she never failed us. Pino (Food and Bev Mgr), Luigi (Exec Chef), Giovanni (Sous-Chef). the meals were absolutely superb, we even jokes and said that we had a wedding meal every evening. Then there was the wedding meal, Lobster, Mahi, Mahi, and Filet Mignon... SUPERB! Jorge and Eduardo (Butlers/Bartenders) What can I say, they catered to us and made us feel we were royalty. No matter what we requested Jorge was there to meet or needs. In closing, our family is trying to figure out when we are returning. Thank you to the ENTIRE STAFF

An absolute must if you have a large group and you are looking for a piece of heaven! Fantastic villa with fabulous rooms and stunning common areas, pool right next to the beach and the best food!! The chef will make sure that all your request get fulfill, and the entire staff is so lovely! They really made us feel at home. Around the area there are heaps of fun activities to do. Xcaret, Tulum, Coba, and a million of other cenotes that makes this villa the perfect location for site-seen! Even a dolphinarium walking distance! If you are looking forward a lay back holiday or a full-on adventure trip, Hacienda Corazon have both options! We were a group of 14 people with kids and we couldn't be more happier with the decision of staying here. Best place ever!

First, Mimi (concierge), Pino (Food and Bev Mgr), Luigi (Exec Chef), Giovanni (Sous-Chef), Jorge and Eduardo (Butlers/Bartenders) and the entire housekeeping, groundskeeping and maintenance staff do everything possible to make your stay the most relaxing and enjoyable time imaginable. Moreover, they are all outstanding individuals with intriguing stories to share. Mimi greets you upon your arrival and ensures you are provided with anything you need. A gracious lady with an endless knowledge and appreciation of the area, she assuaged any concerns I had and stitched together the many activities we had planned seamlessly. Pino, Luigi, Govanni et al are simply amazing. By the names you would think you were in Italy. In fact, several are from Italian lineage. Normally our group likes to shop and take over the kitchen since a few in our mix have culinary skills. We ditched that idea quickly after sampling what was provided by their team. Everything was made from scratch by this internationally trained and educated team (including chips, tortilla shells, and fries). Do NOT disappoint yourself by dining anywhere else than at the Hacienda. I cannot overpraise the epicurean delicacies that come out of that kitchen nor describe the pride the chefs have in preparing the meals (we could see them watching from inside to make sure we were enjoying ourselves). The hacienda, in my opinion, is the best of the three Riviera Maya Haciendas, not only for the people there. The extra space for common areas (three large rooms) allows your group to mix together or (as in our case) lets the younger ones watch TV, play games, etc. in other rooms while we relax in the bar and lounge area. The pool is perfect for volleyball and, more importantly, has palm trees around it that provide shade spots in the pool providing relief for those who have had a little too much sun. The groundskeepers, housekeeping and maintenance keep the property in five star resort condition. One of the most important factors is the beach. They have built a breakwall that keeps large waves from eroding the beach and debris from being in your patch of paradise. Moreover, they rake the sand every morning clearing out any grasses or seaweed that may arrive in the night. This beach is clean and truly is as nice as Tulum was a decade ago. I have stayed in several villas between PDC and Tulum and this one surpasses them all. The proximity to everything and anything you could possibly want to explore, coupled with the beautiful development and security Puerto Aventuras provides make this the perfect location for your family and friends to celebrate life. Thank you again to all the people at Hacienda Corazon for a wonderful time. We look forward to seeing you again soon!